Support & FAQ

Get all the help you need


Oz-IT Support Documentation

We pride ourselves on our knowledge and support.

For the most Frequently Asked Questions (FAQ) in Help & Support, please check the resources below.

If you cannot find what you are looking for here, please Contact Us and we will assist you.

Legal Disclaimer

Every effort has been made to ensure that the information in this publication is accurate. However, the author expressly disclaims all warranties, express or implied, including, but not limited to, the implied warranty of fitness for a particular purpose. The author does not warrant or make any representations regarding the use or the results of the use of the information provided within the publication in terms of its correctness, accuracy, reliability, or otherwise. No oral or written information or advice given by the author shall create a warranty or in any way increase the scope of this warranty. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Control Panel Administration FAQ

Our custom-made control panel is designed with you in mind... But if you are having any difficulty with logging in, or using the customer area, then please read on.

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Cloud Hosting FAQ

Just bought Cloud web hosting? Use this resource to help set up your email, upload your website with FTP and install databases.

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cPanel Hosting FAQ

Never used cPanel before? Don't worry, we've covered the basics here.

cPanel also has a complete user guide, available from within your cPanel interface.

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Domain Name FAQ

Registering a domain name with us couldn't be simpler. But what happens after you own it? Do you need to delegate it to different nameservers? Don't know what zone records are?

Then this resource is for you.

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Contact Us Now For Support

You can either use the form below to type up an e-mail to be sent directly to us, or go to our general Contact page for other methods of getting in touch with us.

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